NYC Considers Limiting Self-Checkout Lanes to 15 Items

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New York City is contemplating a new bill that would restrict self-checkout lanes to a maximum of 15 items per transaction. The initiative reflects growing concerns about the impact of automation on employment and the quality of customer service in retail settings. Supporters of the bill argue that limiting self-checkout usage could help preserve jobs for cashiers and improve the overall shopping experience for customers who prefer human interaction.